List/Grid Tag Archives: SMS Unhappy
SBI chairman’s 48-hour deadline works for ‘unhappy’ customers
The country’s largest lender, which has been slow to respond to customer complaints till recently, has adopted a distinctly fresh approach to resolve such issues.
SBI gets 24,000 complaints on SMS ‘Unhappy’ service
SBI’s complaint redressal service ‘SMS “Unhappy”’ received 24,000 complaints from the customers in one year since it was launched in Hyderabad Circle in December last year.